Six Pillars of Our Privacy Commitment
Before diving into the full legal text, here is a plain-English summary of how pk356 handles your data.
Minimal Data Collection
pk356 only collects the personal information genuinely needed to operate your account, verify your identity, process payments, and keep the platform secure — nothing more.
Bank-Grade Encryption
All data in transit is protected by TLS 1.3 encryption. Sensitive financial data — including JazzCash and EasyPaisa transaction details — is never stored in plain text on our servers.
No Third-Party Selling
We do not sell, rent, or trade your personal information to unaffiliated third parties for their own commercial purposes. Your data stays within the pk356 ecosystem.
You Stay in Control
You can request access to, correction of, or deletion of your personal data at any time by contacting our 24/7 support team. We respond to all verified requests within 30 days.
Transparent Cookie Use
pk356 uses cookies strictly for session management, security, and platform performance. We do not deploy tracking cookies that follow you across unrelated websites.
Regulatory Compliance
Our data practices align with international gaming licence requirements and applicable data protection frameworks, ensuring your information is handled with full accountability.
Table of Contents
1. Who We Are 2. Data We Collect 3. How We Use Your Data 4. Legal Basis 5. Data Sharing 6. Cookies & Tracking 7. Data Retention 8. Security Measures 9. Your Rights 10. Children's Privacy 11. Policy Changes 12. Contact Us01 Who We Are
This Privacy Policy is issued by pk356 Operations Ltd. ("pk356", "we", "us", or "our"), the company responsible for operating the online casino and sports betting platform accessible at pk356.ws. pk356 acts as the data controller in respect of all personal information collected through this Platform.
Our platform serves players across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and beyond — offering cricket betting, live casino, slots, Andar Bahar, and other gaming products.
Scope: This Policy applies to all users who visit, register on, or interact with the pk356 Platform in any capacity. By using our services, you acknowledge that you have read and understood this Privacy Policy.
02 Data We Collect
pk356 collects personal data through several channels. The categories of data we may hold about you include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, gender | Registration form, KYC verification |
| Contact Data | Email address, phone number, city / province | Registration form, support enquiries |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan account details, USDT wallet address | Cashier transactions |
| Technical Data | IP address, browser type, device identifiers, session tokens | Automatic collection via Platform |
| Usage Data | Pages visited, games played , bet history, session duration | Automatic collection via Platform |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
We do not collect any special category data (such as health information, biometric data, or political opinions) unless strictly required by applicable law or regulatory obligation.
03 How We Use Your Data
pk356 uses your personal data only for clearly defined, legitimate purposes. Specifically, we process your information to:
- Create, verify, and manage your pk356 account and ensure its ongoing security.
- Process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, and USDT TRC20.
- Conduct identity and age verification (KYC) to comply with our international gaming licence obligations and confirm that all users are 21 years of age or older.
- Detect, investigate, and prevent fraud, money laundering, and other prohibited conduct on the Platform.
- Provide personalised customer support through our 24/7 live chat and email channels.
- Send transactional communications such as deposit confirmations, withdrawal updates, and security alerts.
- Improve the Platform's performance, user experience, and game offerings based on aggregated usage analytics.
- Comply with legal obligations imposed by our international gaming licence, anti-money laundering (AML) regulations, and other applicable laws.
- Send promotional communications about pk356 bonuses, PSL cricket betting offers, and new game launches — only where you have given consent or where we have a legitimate interest to do so, and always with a clear opt-out mechanism.
04 Legal Basis for Processing
We process your personal data only where a valid legal basis exists. The bases we rely on are:
- Contract Performance: Processing is necessary to fulfil our contractual obligations to you as a registered pk356 member — including account management, payment processing, and game delivery.
- Legal Obligation: We are required to process certain data to comply with AML laws, KYC requirements, and our gaming licence conditions.
- Legitimate Interests: We process technical and usage data to protect Platform security, prevent fraud, and improve our services, provided such interests are not overridden by your rights.
- Consent: Where we send marketing communications or deploy non-essential cookies, we do so only on the basis of your freely given, informed consent, which you may withdraw at any time.
05 Data Sharing & Disclosure
pk356 does not sell your personal data. We may share your information with trusted third parties only in the following circumstances:
- Payment Processors: Financial institutions and payment service providers (including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT gateway operators) receive only the data strictly necessary to process your transactions.
- Identity Verification Providers: Regulated KYC and AML compliance partners may receive identity documents to verify your age and identity as required by our licence.
- Technology Providers: Hosting, infrastructure, and game software providers operate under strict data processing agreements that prohibit independent use of your data.
- Regulatory Authorities: We may disclose data to gaming regulators, law enforcement agencies, or courts where legally required or where we believe disclosure is necessary to protect the rights and safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
International Transfers: Some of our service providers may be located outside Pakistan. Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with our licence obligations and applicable data protection standards.
06 Cookies & Tracking Technologies
pk356 uses cookies and similar technologies to operate and improve the Platform. The types of cookies we deploy are:
- Essential Cookies: Required for the Platform to function correctly — including session authentication, security tokens, and load balancing. These cannot be disabled without affecting your ability to use pk356.
- Functional Cookies: Remember your preferences such as language settings, game lobby layout, and last-used payment method to provide a smoother experience on return visits.
- Analytics Cookies: Collect aggregated, anonymised data about how users navigate the Platform, which pages are most popular, and where technical issues occur. This data helps us improve performance.
- Security Cookies: Help us identify suspicious login attempts, detect bot activity, and protect your account from unauthorised access.
We do not use advertising or cross-site tracking cookies. You may manage your cookie preferences through your browser settings at any time, though disabling essential cookies may impair Platform functionality.
07 Data Retention
pk356 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are:
- Account Data: Retained for the duration of your account relationship with pk356, plus a minimum of 5 years after account closure to comply with AML and gaming licence record-keeping obligations.
- Transaction Records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction.
- KYC Documents: Identity verification documents are retained for the period required by our licensing authority, typically a minimum of 5 years from submission.
- Support Communications: Customer support records are retained for up to 3 years from the date of the interaction.
- Technical Logs: Server and access logs are retained for up to 12 months for security and fraud investigation purposes.
Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked back to you.
08 Security Measures
Protecting your personal data is a top priority at pk356. We implement a layered set of technical and organisational security measures, including:
- TLS 1.3 encryption for all data transmitted between your device and our servers.
- AES-256 encryption for sensitive data stored in our databases, including financial credentials and identity documents.
- Multi-factor authentication options for pk356 account login.
- Regular third-party security audits and penetration testing of our Platform infrastructure.
- Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis.
- 24/7 automated monitoring for unusual account activity, suspicious logins, and potential data breach indicators.
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, pk356 will notify affected users and relevant authorities in accordance with our legal obligations and without undue delay.
09 Your Privacy Rights
As a pk356 user, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team with a verified identity confirmation:
Right of Access
Request a copy of all personal data pk356 holds about you, along with details of how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold on your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Right to Restrict Processing
Request that we limit processing of your data in certain circumstances, such as while a dispute is being investigated.
Right to Portability
Request your personal data in a structured, machine-readable format to transfer to another service provider.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes at any time.
We will respond to all verified data rights requests within 30 calendar days. In complex cases we may extend this by a further 30 days, with notice provided to you. There is no fee for exercising your rights under normal circumstances.
10 Children's Privacy
The pk356 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21.
If you are a parent or guardian and believe that a minor has registered on pk356 or provided us with personal data, please contact our support team immediately. Upon verification, we will promptly close the account, delete all associated personal data, and reverse any transactions where possible.
We employ age verification checks during the registration process and during KYC review specifically to enforce this requirement. Any account found to belong to a person under 21 will be suspended immediately upon discovery.
11 Changes to This Privacy Policy
pk356 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the new policy taking effect.
We encourage you to review this page periodically so you remain informed about how your data is protected. The "Last Updated" date at the top of this page indicates when the most recent revision was made. Your continued use of the pk356 Platform following any update constitutes your acceptance of the revised Privacy Policy.
Current version: This Privacy Policy was last reviewed and updated in January 2026 and supersedes all previous versions.
12 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk356 handles your personal data, please reach out to our support team through the following channels:
- Live Chat: Available 24/7 directly within the pk356 Platform — the fastest way to get a response.
- Email: [email protected]
All privacy-related enquiries are handled by our dedicated compliance team. We aim to acknowledge all requests within 2 business days and resolve them within 30 calendar days. For formal data rights requests, please include your registered email address and a brief description of your request to help us locate your records promptly.
You also have the right to lodge a complaint with the relevant regulatory authority under our international gaming licence if you are not satisfied with our response to a privacy concern.
Your Privacy. Your Control. Your Game.
Now that you know exactly how pk356 protects your data, you can play with confidence. Join thousands of Pakistani players who trust pk356 for secure cricket betting, live casino, and more.
⚠ 21+ Only | Play Responsibly | Gambling can be addictive